In the past, igus’ Canadian customers would order from their local representatives, who would then order from the Rhode Island warehouse, then ship from the Canadian offices. Now, shipping will come direct from the Rhode Island warehouse to Canadian customers’ offices or homes.
With this new system, shipping for Canadian customers is significantly faster and less expensive than in the past. Instead of paying international shipping rates, as well as border clearing and duty fees, the order is processed and shipped directly from Rhode Island, and delivered in 2-5 days, with only a single invoice to process. For example, a 1 lb. box, shipped from Rhode Island to Toronto would have cost $55 in shipping, excluding duty fees. With the new shipping system, this same package can be received for $16.81.