Power management company Eaton has announced the new “Power of Authenticity” campaign, which helps authorized distributors and contractors source and supply products quickly and efficiently. By offering competitive prices, stocking programs, authorized service centers and loyalty programs, end users are assured that the products they receive are authentic Eaton products.
“Power of Authenticity” is a response to the industry-wide proliferation of counterfeit products of all well-known brands and labels that are putting customers at risk – end users typically need products fast, which can make it tempting to purchase from a third party. However, there is a higher risk of counterfeits if one cannot trace the path of commerce to the original manufacturer. Counterfeit electrical products can pose tremendous safety hazards, including malfunctions that can cause overheating or short circuits, leading to fires, shocks or explosions.
“Eaton’s electrical business has adopted a zero tolerance policy for counterfeiting and is committed to stopping the counterfeiting of electrical products worldwide. Through the “Power of Authenticity” campaign, we aim to help distributors, end users and contractors avoid contact with unsafe carbon copies by offering authorized service and quick and efficient sourcing,” said Rob Griffin, product line manager, molded case circuit breakers, Eaton Electrical Sector Americas. “With these offerings, Eaton helps distributors and contractors alike receive authentic Eaton products by eliminating the downtime, safety, liability and performance issues that may occur when using counterfeit products.”
Other services provided through the “Power of Authenticity” campaign include Eaton’s replacement breaker module (RBM), a 24-hour delivery guarantee*
Eaton’s breaker service centers are the only Eaton authorized service locations for its Eaton, Cutler-Hammer, and Westinghouse molded-case circuit breakers, and services completed by each center come with a one-year limited warranty*. Eaton’s breaker service centers can recalibrate breakers to meet their original design specifications, as well as Underwriters Laboratories (UL) factor modifications, using trained technicians on factory test equipment.